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Can I change the questions in the AI Phone screener?

Learn whether you can change or customize the questions in the AI Phone Screener.

Updated over a week ago

Yes, you can fully customize the questions. The platform gives you three flexible ways to manage this:

Use smart, AI-generated questions: When you create a screening, the system automatically generates a set of short, voice-friendly questions based on the job description you provide. These are designed to capture key qualifying details like experience, responsibilities, and role fit,without you having to write anything manually.

Regenerate questions: If you're not happy with the default set, you can regenerate a new set of questions with a single click. You can also choose the format (Yes/No, Numeric, or Rating) before regenerating.

For example:

  • Yes/No: “Have you worked in a target-driven environment?”

  • Numeric: “How many years of experience do you have in customer support?”

  • Rating: “On a scale of 1,5, how would you rate your communication skills?”

Create your own custom questions: If you prefer full control, you can write your own. These also follow the same short-format structure and are ideal for voice calls.

This ensures that your screening remains highly relevant to the role, while still being quick and simple to set up.

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